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Boardroom Service Standards- Hire Wait Staff Melbourne

- Tuesday, December 11, 2012

Presentation for boardroom wait staff is of utmost importance. It is perhaps the one area of hospitality where uniform presentation and grooming can make or break a waiter. Below is a summary of the standards we set for TSR boardroom wait staff. 

Standard Boardroom Uniform:

  • Crisp, pressed bright-white business shirt, fully buttoned from neck to tucked-in waist.  Long (cuffed) sleeves, collar appropriate to accommodate black neck tie.
  • Black, pressed dress trousers, tailored to a flat heel gait. Black belt no wider than one inch if required.
  • Black leather shoes polished to a shine, black socks, tights or stockings.
  • Fitted black vest.
  • Black tie in double Windsor knot.

Stand tall in uniform. Proper posture shows confidence and pride in yourself and your work. Walk with poise and bearing. NEVER run. 

Common Sense:

  • Nails trimmed, clean and discretely polished.
  • Males clean shaven. Any beard determined ‘a work in progress’, to be removed.
  • Hair tied and restrained neatly.
  • Discreet make-up, fragrance applied.
  • Jewellery at a minimum. Justifiable bling.

Useful Points Specific to Boardroom Service:

  • Boardroom service is not a profession for waiters who need a lot of praise; rather the opposite is true. If a boardroom waiter’s job is done properly, while cordial, they are essentially invisible.
  • Hands, feet and eyes make the perfect boardroom waiter. Steady hands strong enough to not drop plates, quick feet able to withstand long hours of standing, and sharp eyes ready to anticipate the request of any guest.
  • The excuse “I can’t” or “We don’t” doesn’t exist. Nothing is too much trouble. “One moment please Sir” is the correct response.
  • Never reveal and details whatsoever of other boardrooms. What’s heard in the boardroom, who’s dining in the boardroom, and who’s serving the boardroom, remains highly confidential.
If you'd like advice, training, tips or a hire wait staff Melbourne reservation, you can visit our wait staff hire contact page. Thanks for reading!

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